Oferte de muncă - 455002 - Exchange Support Engineer with French
exemplu: contabil, Bucuresti
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Exchange Support Engineer with French

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Domeniu: IT Software
Localizare: BUCURESTI
Firma: MICROSOFT ROMANIA
The CSS (Customer Services Support) located in Timisoara and Bucharest, provides high technical service and 3rd and 4th level support for MicrosoftANDamp;rsquo;s European Enterprise and Development customers. Since the CSS (Customer Services Support)is a continuous learning environment, weANDamp;rsquo;ll make a significant investment in your technical and professional development, yet much of your growth will be self-directed. Moreover, you will be actively involved with mentoring, training and collaborating with other Engineers to make our team fast, stronger and smarter at handling critical issues for Microsoft customers<br><br>Contract: Outsourced Employment Contract<br>Start date:<br>ASAP Location: Bucharest<br><br>JOB PROFILE Using broad and in-depth product knowledge provide and facilitate the responsive delivery of technical solutions and information to major customers; Provide solutions to complex problems that satisfy our French speaking customer base. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support; Build customer and partner loyalty through customer orientation, responsiveness and accountability; Work in an international environment and collaborate with your team to provide high-level support;<br><br>TECHNICAL REQUIREMENTS<br>Design, administration and/or support experience with Microsoft Exchange (2000 / 2003 / 2007 / 2010)<br>Knowledge of Microsoft Exchange concepts like Mailbox and Public Folder Databases, Mail Routing and messaging protocols, Clustering and Redundancy, performance tuning and hardware design<br>Background of working with Windows Server 2003 or 2008, including IIS6 or IIS7 Knowledge of Active Directory and TCP/IP<br>Networking Familiar with Exchange Anti-Spam, Anti-Virus, Backup solutions Familiar with troubleshooting tools like ExBPA, Perfmon,<br>Network tracing Knowledge of other messaging systems e.g. Lotus Notes, PostFix, QMail, etc<br><br>OTHER REQUIREMENTS:<br>Strong working knowledge of English and French(verbal and written) is a must Communication skills in international environment<br>Willingness to improve technical skills and language skills<br>Customer-oriented attitude.<br>Passion for technology.<br><br>Job highlights:<br>-Training: on-going in-depth training with current and emerging products and technologies;<br>-Benefits: medical program, sports benefits, lunch vouchers;<br>-Compensation: competitive salary package;<br><br>Our ideas touch the lives of individuals everywhere and they are born in an environment designed to encourage collaboration, openness and innovation. We want you to join in, influence, learn, challenge, agree and disagree. When you work for Microsoft, youANDamp;rsquo;re free to express yourself your way! Microsoft is an equal opportunity employer with a strong commitment to diversity and inclusion. We provide an inclusive candidate experience throughout our recruitment process and welcome all application. Please note that your resume will be entered in our data base and may be used in further recruitment events.

Ofertă de muncă adaugată la data: 25-02-2015

Ofertă de muncă valabilă pană la data: 25-03-2015
 

Număr de identificare pe jobcrawler.ro: 455002; Data indexării: 26 Februarie 2015


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